IT Service Management

We meet more and more organizations in our path who want to implement ITIL in the IT organization, but do not want to spend time configuring a complex tool. We have therefore chosen to base our IT Service Management solution on TOPdesk.

TOPdesk is a service management tool developed in Holland and has since 1992 experienced exciting development. The result today is that TOPdesk is one of the leading service management tools in Europe. TOPdesk has all the functionality you need - and more – and is easy to use on a everyday basis as well as being easy to configure and manage. It is no coincidence that more than 5000 customers use TOPdesk and 60 new ones joins the club - every month!

TOPdesk comes in a Lite, Professional and Enterprise version, as well as a SaaS solution for those organizations who find this attractive. Read more about the various options below. Lite version is intended primarily for organizations with up to 200 employees, Professional for organizations with 150-1000 employees and Enterprise for organizations with more than 1000 employees.

Why choose TOPdesk? There are many good reasons. TOPdesk contains all the functionality needed, and at a price suited for everyone. Our experience show tells us that the TCO for TOPdesk is significantly lower than for other service management solutions, especially when the quality is included.

Of course we have made sure that TOPdesk integrates smoothly with the other products we offer and we are therefore able to deliver a complete service management solution.

See a comparison of Lite, Professional og Enterprise here

Reas more about TOPdesk professional here