Password Reset Management

One of the biggest time-wasters we encounter when we talk to IT organizations of all sizes are password resets for users. The demands for passwords are becoming more and more complicated, and the consequence is that users increasingly forget their passwords.

With help from the Danish-developed product FastPass we can help users to change their password without depending on the service desk, and sync it to all relevant applications, so only one password is needed.

It is Simple sign-on!

With FastPass we can reduce the number of calls in the Service-desk considerably, and we can prove it!

An investment in FastPass is typically has a ROI of far less than a year. We are pleased to deliver the solution along with our Service Management solution TOPdesk, and can thus help collecting the documentation and reporting for Password Reset Management and service management in one tool.